About
Highly accomplished Sales and AI Automation professional with 9+ years of experience driving revenue growth, optimizing sales processes, and building high-performing teams across B2B and B2C markets. Proven expertise in new business development, CRM customization, and strategic partnerships, consistently exceeding sales targets. Adept at client relationship management, market analysis, and leveraging AI to deliver innovative solutions. Seeking to apply leadership and strategic sales acumen to contribute to a dynamic organization's success.
Work
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Summary
Leading a remote sales team for Monkify.ai, driving user base expansion and optimizing sales strategies for businesses and job seekers.
Highlights
Led and motivated a high-performing sales team, consistently exceeding individual and team sales targets for Monkify.ai's user base expansion.
Developed and implemented data-driven sales strategies, successfully expanding Monkify.ai's market presence among businesses and job seekers.
Utilized CRM tools to monitor and analyze sales team performance, providing actionable feedback that drove continuous improvement and optimized sales processes.
Cultivated and nurtured long-term relationships with strategic clients, ensuring exceptional support and fostering client retention throughout the sales cycle.
Collaborated cross-functionally with marketing and product teams to align offerings with market needs, delivering key performance insights to senior management.
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Summary
Managed UK business development, leading an outbound sales team and optimizing sales processes through automation and strategic refinement.
Highlights
Spearheaded the establishment and growth of a high-performing outbound sales team, successfully penetrating the UK market.
Customized and deployed Zoho CRM, significantly enhancing tracking efficiency and data management for the UK Sales Team.
Automated sales processes, reducing the sales cycle by 30-40% and saving the team approximately 20 hours per week.
Collaborated with marketing and operations to refine the sales funnel, maximizing lead generation and conversion rates.
Oversaw the entire sales cycle from initial outreach to deal closure, ensuring high levels of client engagement and satisfaction.
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Summary
Operated production machinery and ensured quality control in a fast-paced food manufacturing environment.
Highlights
Operated and maintained production machinery to meet daily output targets and quality standards.
Adhered to strict health and safety protocols, contributing to a safe working environment.
Collaborated effectively with team members to ensure smooth production flow and efficiency.
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Summary
Managed sales operations for 13 US clients, driving growth, enhancing client satisfaction, and optimizing service delivery.
Highlights
Managed a portfolio of 13 US clients across diverse business domains, consistently driving growth and enhancing client satisfaction.
Implemented strategic upselling and cross-selling initiatives, successfully increasing revenue streams and client engagement.
Directed the resource hiring process, including candidate screening and interviews, to build a skilled and effective sales team.
Developed cross-departmental strategies to optimize client accounts and ensure seamless service delivery.
Provided direct reports to the CEO on client performance metrics and strategic initiatives, offering key insights for business growth.
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Summary
Performed general operational duties in a food and beverages manufacturing facility, ensuring production efficiency.
Highlights
Managed various operational tasks to support production lines, ensuring timely output of goods.
Maintained cleanliness and organization of work areas, adhering to hygiene and safety regulations.
Contributed to team efforts in achieving production goals and maintaining operational efficiency.
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Summary
Provided comprehensive online customer service, managing inquiries and ensuring positive customer experiences.
Highlights
Addressed customer inquiries and resolved issues efficiently, enhancing overall online service satisfaction.
Processed online orders and managed delivery schedules, ensuring accurate and timely service.
Maintained up-to-date knowledge of products and services to provide accurate information to customers.
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Summary
Managed cash office operations and provided customer service, ensuring accurate financial transactions and customer satisfaction.
Highlights
Managed daily cash office operations, including reconciliation and secure handling of funds.
Provided direct customer support, resolving inquiries and ensuring a positive shopping experience.
Processed transactions accurately and efficiently, maintaining high standards of financial integrity.
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Summary
Drove offshore IT sales as a freelance representative, focusing on lead generation and client acquisition.
Highlights
Generated new business leads and cultivated client relationships in the IT solutions sector.
Presented complex IT solutions to prospective clients, effectively aligning offerings with specific business needs.
Collaborated with internal teams to ensure seamless delivery of IT services and client satisfaction.
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Summary
Managed offshore IT sales, focusing on client engagement and solution presentation.
Highlights
Engaged with potential clients to identify IT needs and propose tailored software and service solutions.
Contributed to sales pipeline development through strategic outreach and diligent follow-up processes.
Facilitated clear communication between clients and technical teams to ensure accurate project scoping and successful delivery.
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Summary
Managed daily store operations, overseeing sales, inventory, and customer service for a retail establishment.
Highlights
Oversaw daily retail operations, ensuring efficient store performance and customer satisfaction.
Managed inventory levels and stock rotation, contributing to optimized product availability.
Supervised and supported store staff, fostering a productive and customer-focused environment.
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Summary
Provided IT consulting services, driving sales and lead generation across international markets.
Highlights
Generated over $95,000 USD in IT product sales within 1.5 years from key international markets including the US, UK, Canada, Australia, and Africa.
Conducted extensive data research and lead generation utilizing LinkedIn Sales Navigator, business directories, and social networks to identify high-potential clients.
Developed and nurtured client relationships, ensuring high levels of satisfaction and repeat business for IT solutions.
Languages
English
Certificates
Skills
Sales & Business Development
Strategic Planning & Execution, Sales & Marketing Strategy, Go-To Market Strategy, Customer & Network Expansion, Client Relationship Management, Key Account Management, Inbound/Outbound Sales, Sales Micro/Macro Forecast, Revenue Generation, Sales Presentations & Pitches, Lead Qualification, New Business Development, Strategic Partnerships.
AI & Automation
AI Automation, Machine Learning.
CRM & Sales Tools
CRM Customization, Zoho CRM, HubSpot, Salesforce, Zoho Suite, Apollo.io, Lemlist, Heyreach, LinkedIn Sales Navigator, LinkedIn Helper.
Digital Marketing
Digital Marketing Implementation, Social Media Management.
Leadership & Management
Team Building & Leadership, Team Management, Decision-making, Problem-solving, Project Management.
Technical Domain Exposure
IT Software and Services, Outsourcing/Offshoring, UK Retail, UK Manufacturing, F&B, E-commerce (Amazon, Ebay, Dropshipping), BPO and KPO.
Professional Skills
Attention to Detail, Results-oriented, Analytical Thinking, Negotiation Skills, Effective Communication, Presentation Skills, Customer-Centric Approach.